Hi,
We have been having issues with the SSL VPN for sometime, but don't seem to be getting anywhere.
It's a intermittent issue that we just can't track down.
Users are able to connect to the VPN, they get an IP, and show as logged on under the GIU page.
Affected users, will always show a logon time of 0 min. If they try to access anything they can't, as it looks like all traffic is blocked.
I've run a packet trace on an affected user, and it show this. To me it looks like a Firewall policy blocking it.
*Packet number: 1* Header Values: Bytes captured: 74, Actual Bytes on the wire: 74 Packet Info(Time:02/19/2016 18:01:42.256): in:X1*(interface), out:--, DROPPED, Drop Code: 582(Packet dropped - Denied by SSLVPN per user control policy), Module Id: 27(policy), (Ref.Id: _968_qpmjdzDifdl), 18:31) Ethernet Header Ether Type: IP(0x800), Src=[00:11:22:33:44:55], Dst=[c2:ea:e4:b1:8b:23] IP Packet Header IP Type: ICMP(0x1), Src=[192.118.201.6], Dst=[172.18.1.252] ICMP Packet Header ICMP Type = 8(ECHO_REQUEST), ICMP Code = 0, ICMP Checksum = 19407 Value:[2] Hex and ASCII dump of the packet: c2eae4b1 8b230011 22334455 08004500 003c1a76 00008001 *.....#.."3DU..E..<.v....* e8bfc076 c906ac12 01fc0800 4bcf0001 018c6162 63646566 *...v........K.....abcdef* 6768696a 6b6c6d6e 6f707172 73747576 77616263 64656667 *ghijklmnopqrstuvwabcdefg* 6869 *hi *
The only fix is to disconnect / reconnect several times, until it starts to work. We can't find a pattern to this. Somedays it works fine, and other days it doesn't.
Any help would be greatly appreciated.
Thanks,